Years of working with start-up, mid-sized, and international teams have influenced my product and program management style, which centers on highly informed teams. After initial observation of company processes and personalities, I craft a way of working specific to the needs of my unique team. My technique is highly regarded, and I've taught others how to replicate it.

My roots are in Lean Startup and Design Thinking. I completed the NSF I-Corps program during my Master's degree and taught empathy mapping and value propositions. I'm even mentioned in the 115th Congress Subcommittee on Research and Technology hearing from December 2017 for my experience in the I-Corps program. Lately, I've been applying the Transverse Gliding methodology for problem scoping and solution ideation.

After participating in human factors planning and activities while developing medical devices, I decided to formalize my training as a human factors engineer at Tufts University. I've studied and applied techniques in usability testing and heuristic evaluation, and completed risk and reliability training for conducting task analyses and failure modes effects analyses.